Privacy Policy

Last updated: October 29, 2026

Baltimore Glass Company ("we," "us," or "our") respects your privacy. This policy explains what information we collect through baltimoreglasscompany.com, how we use it, and the choices you have.

Information we collect

We collect information you give us directly, such as your name, phone number, email address, project address, and project details when you submit a quote request or contact form, or when you call or email us. We also collect basic technical information automatically, such as your browser type, device, pages visited, and approximate location, through cookies and similar technologies.

How we use your information

We use your information to respond to your requests, prepare quotes, schedule measurements and installations, follow up on your project, improve our website, and understand how people find and use our services. We may also contact you about your project by phone, text, or email.

Call tracking and analytics

We use analytics and call tracking tools to measure which pages and calls lead to quote requests. These tools may record call details such as the caller's phone number, call time, and duration.

Sharing your information

We do not sell your personal information. We share it only with service providers who help us operate our website, manage customer inquiries, and communicate with you, and when required by law.

Cookies

Our website uses cookies to remember preferences and measure site performance. You can control or delete cookies in your browser settings.

Data security and retention

We take reasonable steps to protect your information. We keep it only as long as needed to serve you and meet legal and business requirements.

Your choices

You can ask us to update or delete the personal information we hold about you, or opt out of marketing messages at any time, by contacting us using the details below.

Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The date above shows when it was last revised.

Contact us

Baltimore Glass Company
2930 Remington Ave., Baltimore, MD 21211
Phone: (443) 443-5585
Email: info@myglassworx.com